Privacy Policy

Last updated: December 24, 2024

Welcome to Robolabs Services LLC (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services as a Zoho partner and developer of widgets for the Zoho Marketplace. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

Personal Information:
When you interact with our website or use our services, we may collect personal information that can identify you, such as:

  • Contact Information: Name, email address, phone number, mailing address.
  • Account Information: Username, password, and other registration details.
  • Payment Information: Billing address, credit card details (processed securely through third-party payment processors).

Non-Personal Information:
We may collect non-personal information that does not identify you directly, such as:

  • Usage Data: Information about how you use our website and services.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and hold certain information.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Maintain Our Services: Ensuring the functionality and improvement of our widgets and integrations with Zoho Marketplace.
  • To Communicate with You: Responding to your inquiries, sending updates, and providing customer support.
  • To Process Transactions: Handling payments and managing subscriptions or purchases.
  • To Improve Our Services: Analyzing usage patterns and feedback to enhance user experience.
  • Marketing and Promotional Purposes: Sending newsletters, promotional materials, and personalized offers (you can opt out at any time).

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or providing services to you, such as payment processors and email service providers.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
  • Legal Requirements: When required by law or to protect our rights, safety, or property.
  • With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

4. Third-Party Services

Our website and services may contain links to third-party websites and services, including Zoho Marketplace. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request access to your personal information.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information under certain conditions.
  • Restriction: Request restriction of processing your personal data.
  • Portability: Request transfer of your personal data to another service provider.
  • Objection: Object to the processing of your personal data for specific purposes.

To exercise these rights, please contact us using the information provided below.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Robolabs Services LLC
7701 Timberline Park Blvd Apt 1433
Jacksonville, FL 32256
Email: info@businesslab.pro 
Phone: +44 2037693094